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Terms and Conditions for bdpop net Accounts

These terms set out what you agree to when you open and use a bdpop net account. Your access and any transactions you make — including deposits via bKash, Nagad, or Rocket — are subject to these terms, and eligibility depends on your local…

Applies to all account holdersbKash, Nagad, Rocket coveredSubject to local law and eligible regionsUpdated terms take effect on noticeSupport available for queries
bdpop net Terms and Conditions for bdpop net Accounts
TERMS CONTACT PATHS

Reach Us About These Terms

Questions about a specific clause, a restriction on your account, or how these terms apply to your wallet transactions — our support team handles all of it. You can reach us through the channels below. If you contact us about a bKash or Nagad withdrawal dispute, have your transaction reference ready so we can locate it quickly.

Live Chat Available directly inside your account dashboard. Fastest path for wallet questions, account access issues, or terms clarifications during active hours.
Email Support Send detailed queries to our support address shown in your account settings. Useful for written records of terms-related disputes or formal account requests.
Help Centre Our help centre covers common terms questions — account suspension steps, wallet linking rules, and what triggers a review. Check there before writing in.
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

These terms also govern how we store and use your account data. We keep your registration details and transaction history for as long as your account is active and for a period after closure as required by applicable rules. Your bKash, Nagad, or Rocket wallet number is stored only for payment processing and is not shared with third parties outside the payment chain. You can request a copy of the data we hold, ask us to correct inaccurate details, or raise a deletion request by contacting support in writing — we will respond within the timeframe stated in our privacy policy.

Data Retention Account and transaction records are kept while your account is open and for a defined period after closure. Retention periods follow applicable regional requirements for financial records.
Wallet Data Your linked bKash, Nagad, or Rocket number is used only to process deposits and withdrawals. We do not pass wallet details to any party outside the payment transaction chain.
Access Requests You can request to view, correct, or delete personal data we hold. Send a written request through your account's support channel and we will respond as set out in our privacy policy.
Account Security Your account login and linked wallet are your responsibility to keep secure. Report any suspected unauthorised access to support immediately — we can suspend account activity while we investigate.

Common Questions About Our Terms

These are the questions we hear most often about how the terms work in practice — from account eligibility to what happens when a bKash transaction needs to be reversed.

Account access depends on your local law and the eligible regions we support. Check whether your region is covered before you register — our support team can confirm this for you.

Depending on the breach, we may suspend or close your account. We will notify you through your registered contact and explain the reason. You can write to support to dispute the decision.

No. Accounts are personal and non-transferable. The wallet you link for bKash, Nagad, or Rocket withdrawals must belong to you — accounts linked to third-party wallets will be flagged for review.

Go to your account settings, select the payment method you want to update, and follow the verification steps. You will need to confirm the new number with an OTP before the change takes effect.

We notify you through your registered contact before any update takes effect. Continuing to use your account after that notice is treated as acceptance of the revised terms.

Send a closure request through our support channel. We will process any pending Rocket or bKash withdrawals first, then close the account and retain records as required by applicable rules.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.